INTRODUCTION
This privacy notice for R and R Software Consultancy Ltd (‘we’, ‘us’, or ‘our’) explains how and why we may collect, store, use, and/or share (‘process’) your information when you use our services. This includes when you:
- Visit our website at https://randrsc.com or any of our other websites that link to this privacy notice.
- Engage with us in other related ways, such as through sales, marketing, or events.
If you have any questions or concerns, reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our services. Should you have further questions or concerns, feel free to contact us at info@randrsc.com.
We prioritize your privacy. R&R is dedicated to respecting your privacy when using our website. This policy outlines the standards to ensure compliance with relevant data privacy laws and regulations concerning R&R’s gathering, utilization, and transmission of Personal Data for information gathered on our website.
We utilize your data to enhance and deliver the Service. By utilizing the Service, you consent to the gathering and utilization of information as outlined in this policy. Unless specified otherwise in this Privacy Policy, the terms utilized herein carry the same meanings as defined in our Terms and Conditions.
For individuals residing in the European Union, when we gather and utilize personal information about you, we may fall under the jurisdiction of the General Data Protection Regulation (‘GDPR’) of the European Union and assume responsibility as a ‘data controller’ for such personal data.
For individuals residing in the United States, when we gather and utilize personal information about you, we may be subject to the California Consumer Protection Act (CCPA) and bear responsibility as either a ‘business’ or ‘service provider’ for such personal data.
PERSONAL DATA WE COLLECT
The personal data we gather includes your name, email address, phone number, and organization name if provided when contacting us. We also collect your IP address, details regarding the web browser version you utilize, as well as information on your site usage, such as the pages visited, interactions, and cookie usage, along with other page tagging methods.
SENSITIVE PERSONAL DATA
The UK Data Protection Act 2018 identifies certain categories of personal data as “sensitive,” requiring special handling by Data Controllers. This website and its services do not knowingly collect or process any sensitive personal data.
WHERE WE PROCESS AND STORE INFORMATION
We store your personal data securely on servers located within the UK, European Union, or the USA. Please note that your personal data might be processed outside the UK or European Union. By submitting your personal data to us, you consent to this processing.
We may retain your personal data for up to five years, as outlined in our Data Retention Schedule, unless:
(a) You have provided explicit consent for us to continue storing it beyond this period,
(b) You have engaged with R&R as a customer, or
(c) You have requested the deletion of your personal data by contacting us.
Sending information over public internet connections isn’t entirely secure, and R&R cannot guarantee or take responsibility for the security of personal data until it is securely stored within our systems. Any personal data you transmit is done so at your own risk.
HOW WE USE YOUR PERSONAL DATA
We may utilize your personal data to:
- Assist us in enhancing our website and any associated services by monitoring your usage patterns.
- Respond to any specific feedback or inquiries you send us, if you’ve requested a response.
- Furnish you with general information about our products and services if you’ve requested it, or to proactively inform you about new, existing, or changing services if you’ve given consent.
- Analyze the efficacy of our marketing campaigns and aid in refining the quality and content of our marketing materials.
- Customize our services to align with your preferences and needs.
We do not disclose your personal information to any other organizations for marketing, market research, or commercial purposes, nor do we share it with any other websites without obtaining your prior and explicit consent.
Upon unsubscribing from our marketing emails, we endeavor to process your request within 24 hours during the work week or the following workday if unsubscribed during the weekend or a bank holiday. Your email will be promptly removed from our marketing lists, and your personal data will be deleted.
YOUR RIGHTS
Under the UK Data Protection Act 2018, you have several significant rights that can be exercised at no cost. In summary, these rights include:
- Access to your personal data and certain additional information as outlined in this privacy policy.
- The right to request corrections for any inaccuracies or omissions in your personal information held by us.
- The right to request the deletion of personal data concerning you in specific circumstances.
- The right to receive the personal data you’ve provided to us in a structured, commonly used, and machine-readable format, and to transmit such data to a third party in certain situations.
- The right to object at any time to the processing of your personal data for direct marketing purposes.
- The right to object to decisions made by automated means (where applicable) that could have legal effects on you.
- The right to object in certain specific situations to the continued processing of your personal data by R&R.
To exercise any of the aforementioned rights, please follow these steps:
- Contact us using the contact details provided.
- Furnish us with adequate information to correctly identify you.
- Provide proof of your identity or address when requested by us.
- Clearly specify the information to which your request pertains.
We are here to assist you with any inquiries or requests regarding your rights under data protection regulations.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this R&R Privacy Policy periodically, and in the event of any changes, we will publish them on this page. By continuing to access this website or utilize services available from this website after the implementation of such changes, you signify your agreement to the updated policy.
HOW TO CONTACT US
All inquiries, comments, and requests concerning this Privacy Policy should be directed to us via email at info@randrsc.com.